Frequently Asked Questions
We offer Flouria to the employees of companies, so if your company is a client of Flouria, you will receive an invitation code. Would you like to use Flouria anyway? You can connect us to your HR department, maybe Flouria can become a client of your employer as well.
Your account will remain active for another 12 months, within this time we give you the option to download your data if you need it for other use. Of course you are welcome to keep using Flouria at your new employer, when they would become a Flouria partner.
We only share aggregated and anonymous information about usage. We want to let your employer know if the Flouria app is used, and if their employees are satisfied with it. We will never share information about individual use or any personal information that you share via the Flouria platform.
You can see the profile of your Flouria advisor in the chat. It shows their credentials and specialism. We only work with certified women’s health practitioners.
Unfortunately not. We try to connect you to the best Flouria advisor based on your question. If you’re unsatisfied, just let us know via the feedback button (you can find it under “more”) and we’ll see if we can connect you to someone else.
It is possible to book a call, but this is upon the discretion of the Flouria advisor. So we’d advise you to send your question via chat, and we can book a call when necessary.
You can delete your account from the app under the tab "More". If you're unable to do that, you can also send us a request to delete your account at support@flouria.health. Please be aware that this will delete your personal information and your history from our platform.
If you’re unhappy with Flouria, or you have an idea how to improve it, you can use the “feedback” button in the Flouria app. You can find it at the bottom of your homescreen or under “more”.